Dexter Cousins on Ausbiz

Dexter Cousins appears on Ausbiz TV with Westpac economist Justin Smirk as they talk through the latest jobs data. Is the job recovery from Covid underway or could there be new threats on the horizon?

The fantastic team at Ausbiz invited Tier One People founder, Dexter Cousins into their Sydney studio recently to talk about the job market. Joined by Westpac economist Justin Smirk, the conversation provides a fascinating glimpse into the impacts of Covid on team performance, which jobs could be at risk and the impacts ai and offshore talent could have on Aussie jobs.

#72 Lizzie Chapman, Zest Money

Dexter Cousins is joined by the remarkable Lizzie Chapman CEO & Co-Founder of ZestMoney – India’s first and largest AI-Driven, digital financing platform.

Lizzie Chapman is a leading figure in the fintech landscape of India. She has been instrumental in driving the adoption of digital finance and financial inclusion initiatives in the country. 

Lizzie’s vision is to make life affordable to more than 300 million households that are currently ignored by traditional providers.

India is on a path to becoming the most significant market for Fintech, globally. With a population of 1.4bn, less than 40% smartphone penetration, and only 25 million people with a credit card, India is primed for Fintech.

About Zest Money

ZestMoney has built a platform that can meaningfully improve the lives of more than 300 million households who currently have no access to credit cards or other formal financing options because of insufficient credit history.

Lizzie’s Background

Lizzie started her career as an Investment Manager with the Wellcome Trust, where she invested in financial services companies in India. She then worked with Goldman Sachs in London before moving to India in 2011 to set-up and spearhead the India operations for digital lender Wonga, one of the biggest fintech companies in the world at that point.

Lizzie serves on the boards of IndiaMart (India’s Alibaba) and IndiaQuotient (early-stage investment fund). She is a founding member and serves on the Executive Committee of the Digital Lending Association of India.

She was honoured with the ‘Female Fintech Leader’ award in 2017 and in 2019 was as recognised among “Linkedin Top Voices 2019: Finance & Economy” globally.

Follow Lizzie on Linkedin

Find out more about Zest Money

#67 Toby Norton-Smith, X15 Ventures

Dexter Cousins is joined by Toby Norton-Smith to celebrate the 1st anniversary of x15 Ventures. 

x15 Ventures (the CVC arm of Commonwealth Bank) is a venture scaler focused on building, investing or acquiring ventures that can deliver the next generation of services in and around banking, advantaged through integration and support from CommBank. 

Toby launched x15 in 2020 and is currently the Managing Director. Prior to x15 Ventures, Toby was General Manager of Digital Growth at CBA, CEO of a fintech venture in the wealth space (StocksInValue), and commenced his career at McKinsey and Co.

Tune for a candid and insightful chat as Toby shares how he and the x15 team are taking a different approach to CVC.  

Toby also shares some exclusive news on the latest talent and venture acquisitions. Plus he gives his views on the future of Fintech and why banks need to focus on collaboration.

Follow Toby on Linkedin

Find out more about x15 Ventures

Listen to more episodes of the Fintech Australia Podcast

The Finnies finalists 2020

Tier One People up against DLA Piper and King and Wood Mallesons for the Excellence in FinTech Support Services.

The award recognises the support services that have provided the highest level of assistance to fintechs in their operation and growth or a business that helps drive the growth of the fintech community through physical infrastructure (space), connections and capital.

We are up against consulting firms, legal support, accounting, technology companies and incubators/hubs/co-working spaces, accelerators and investment firms.

This is the first year an Executive Search firm has been nominated for the award. And to say we are delighted is an under statement. To be recognised by your peers and the people you serve is a huge honour and we are immensely proud to be up there against such strong competition.

Finnies 2020 promises to be the biggest and best yet!

Given the restrictions the event will be a mix of virtual and in person events. There’ll be a live transmission from The Studio (where we host the FinTech Australia Podcast.) Stone and Chalk will be holding small live events in Sydney and Adelaide.

People are also encouraged to host their own events and office parties. Fintech Australia will be shipping Alcohol and goodies if you host your own office event. We are already hearing of some cool waterfront venues being booked out here in Sydney!

And if you prefer to celebrate from home First 100 registrations will receive an exclusive gift box with goodies, alcohol discounts, sponsor gifts and other offers.

You can register for the Finnies here

You decide the winners.

And in an effort to get everyone involved, two categories this year will go to the people’s choice awards. You can vote for your favourite Fintech and help them get bonus points if you listen to their exclusive show on our special Finnies Podcast.

But be fast, you can only listen to the shows 7th – 14th October!

Vote now for Emerging Fintech of the year and Fintech of the year

Dexter Cousins on Fintech Insider podcast


The rise of Australian digital banking.

Our good friends at 11:FS kindly invited Dexter Cousins on Fintech Insider Podcast. We think it is a pretty special show , especially as the focus is on Australian Fintech.

Simon Taylor heads up a great panel of guests to talk all about digital banking in the Asia Pacific region. With a special focus on Australia, we take a look at how far the industry has come, competition from Australia’s ‘big four’ incumbents, and what the future holds for digital banks in the region.

Dexter is joined by fellow guests

  • Van Le – Co-Founder, Xinja Bank
  • Stuart Houston – Financial Services Industry Lead, Google Cloud

Launch of Fintech advisor service

Tier One People launch Fintech advisor service to give founders the support they need, when they need it most. 

Getting the wrong people on board can be fatal for any startup.

Access to the right people, investors and partners is the biggest challenge facing any founder.

And hiring is also the one challenge most founders are least equipped for. 

When we interviewed 300 plus founders, less than 1% have a background in HR, talent or recruitment.

And of the 300 plus Fintech we have assessed, fewer than 10% have any HR expertise in their business sub 30 people.

Yet over 90% of founders stated finding the right people was their number one challenge. And more than 50% said bad hiring decisions had set the business back.

Recruitment agencies aren’t set up for startups.

The traditional recruitment model is too expensive for startups. We’ve seen so many startups waste valuable capital on recruiter fees.

The results of using a recruiter are mostly underwhelming and we only ever advise clients to use specialist recruiters for specialist roles. We believe startups should do as much hiring as they can themselves.

Here’s the big problem though. Hiring is complex, yet most founders think it is easy, until it’s too late and they have made some really bad hiring decisions.

It only takes one bad hire to ruin the culture.

The reverse is also true. On rockstar hire can be the catalyst to hiring an all-star team, without getting a recruiter involved.

We believe the solution to helping founders scale doesn’t lie in us filling jobs, but in offering our support, expertise and guidance throughout the growth journey.

So, due to demand from the Fintech community we offer a far more affordable solution to using recruitment firms with the launch of our Advisory Service.

How much faster could you grow your business if you had access to the right people?

Tier One People’s Fintech advisor service gives founders the support they need, when they need it most. 

It’s been designed to help founders navigate the early stages of growth, from seed round to series B.

On an affordable monthly subscription model, founders get access to all of the experience and expertise we’ve built in helping FIntech scale effectively. 

Clients also get to tap into one of the most comprehensive networks in Fintech. We’ll connect you in to the right partners, advisors and investors.

Plus we’ll promote your business on the the FinTech Australia Podcast that is listened to by execs from banks, financial institutions and investors from Australia, UK, US and Asia.

One client recently saved $150,000 with just a 30-minute phone call!

Schedule an initial chat and find out how we can help you scale affordably.