Building the Best Culture in Fintech

Ritchie Cotton, CTO and Co-Founder of Valiant Finance talks about their journey on Fintech Chatter Podcast

In this episode of Fintech Chatter, host Dexter Cousins speaks with Ritchie Cotton, co-founder of Valiant Finance, about the company's journey over the past decade. 

Key Talking Points

Find out more https://www.valiantfinance.com/careers

Building an API Services Hub for Fintechs

Julian Fayad of LoanOptions.ai chats about Synapses, an API services hub for Fintechs

In this episode of Fintech Chatter, Dexter Cousins interviews Julian Fayad, CEO of LoanOptions.ai about the challenges and advantages of bootstrapping a fintech company from the ground up. 

Having experienced the challenges first hand, Julian has built Synapses, an API Services Hub for Fintechs.

LoanOptions.ai aims to revolutionise the loan application process. Julian shares insights into how they’re using AI to build a mobile first loan application process.

Julian first appeared on the show in 2023. We chat about his progress and the lessons he has learned over the past two years. Julian also talks about the transition from a broking business to a technology-focused company, and the launch of Synapses, the API services hub for Fintech! 

We also discuss the launch of HAILO and LoanOptions.ai, expansion into New Zealand and future plans for market expansion into the US and UAE.

Find out more: https://loanoptions.ai

Chapters

00:00 The Bootstrap Journey of a Fintech Founder

02:12 Innovating the Loan Application Process

10:45 Transitioning from Broking to Technology

18:04 Launching New Products and Partnerships

25:49 Building an API Services Hub for Fintechs

26:48 Navigating B2B Partnerships and SaaS Pricing Strategies

32:05 Transitioning from Brokerage to Tech: Lessons Learned

35:21 Building a Cohesive Team and Company Culture

39:47 Innovative Talent Acquisition Strategies

41:45 Valuable Lessons in Business Partnerships

46:22 Expanding Horizons: New Markets and Future Plans

The Spriggy Story: The Process To Get One Million Customers.

Alex Badran, Spriggy

The Spriggy story returns to Fintech Chatter Podcast. Five years after his debut, our most-requested guest ever is back sharing his path to one million customers.

Dexter Cousins chats to Alex Badran, the founder of Spriggy, a fintech app designed to help parents teach their children about money management. 

Reaching One Million Customers

Spriggy reached the very high bar of one million customers in back in 2022. A massive accomplishment for any Australian consumer focused Fintech App.

This isn't just another success story - it's a masterclass in scaling consumer fintech in a challenging market.

Alex shares his decade-long journey with Spriggy, how they've grown to 1.2 million users, and the importance of real-world financial education for kids. 

Join us as Alex walks us through the process of building a category and product that has captured the hearts and minds of millions of Australian families.

Favourite quotes 

"We created a category that didn't exist before."

"You can't outsource growth to a partner."

"Your ability to learn is what matters."

Chapters

00:00 Introduction and Background of Spriggy

03:58 The Problem Spriggy Solves

07:13 Understanding User Needs and Early Development

10:10 Adapting to Growing Users and Changing Needs

13:07 The Impact of Technology on Kids' Financial Education

15:57 Growth Strategies and Market Positioning

19:12 Partnerships and Their Role in Growth

22:12 Lessons Learned and Personal Growth as a Founder

29:10 The Importance of Learning and Enjoying Work

30:59 Authenticity in Leadership

33:33 Navigating Team Dynamics and Cohesion

37:00 Adapting to Economic Changes in Hiring

41:49 Future Vision for Spriggy

47:28 Behavioral Education and Parenting

51:56 Podcast intro vid no audio.mp4

About Spriggy

Spriggy is Australia’s #1 Pocket Money app that helps kids learn about money. Spriggy was founded in 2016 with a clear mission to help parents teach their kids about money. 

We believe that financial literacy is a crucial life skill, one that lays the groundwork for a secure and confident future. 

By learning how to manage money from a young age, kids are empowered to make informed financial decisions as they grow, mastering everything from saving and spending to setting goals and budgeting.

Download Spriggy 

Explore Careers at Spriggy

Graham Strain - Citoplus Ep 196

About this Episode

In Episode 196 of the Fintech Chatter podcast, Dexter Cousins is joined by Graham Strain, Co-Founder of Citoplus a digital platform for commercial broking.

The Citoplus Journey

Dexter and Graham look back at their first meeting and discuss Graham's journey from traditional Banking to Start up. His recognition that he was a transformation guy at heart and wanting to do "cool stuff for customers" was the driver behind founding Citoplus.

He chats about support from great shareholders, and how they funded Citoplus through, what he calls the "Friends, Families & Fools" model, who have shown great faith in their vision.

Graham outlines the plans for the future and how Citoplus aims to reach 100% of the digital broking market through partnerships with Banks and Non-Banks. Watch out for lots of new announcements.

About Citoplus

CitoPlus is the cornerstone of modern, frictionless commercial lending. Designed by industry leaders, they launched a product that streamlines the laborious process of SME lending.

Citoplus has focussed on removing the paperwork-heavy process through automation. The result is a broker-friendly data-rich system that delivers better client service and achieves quicker outcomes, meaning deals are closed faster.

About Graham Strain

Co-founder of Citoplus, Graham’s background is in banking, including 13 years at NAB in product, business bank and corporate development executive roles. He held the position of interim CFO and Product Head at start-up Angle Auto Finance, an asset finance company. He was GM - Business Products at Judo Bank in the SME lending space.

Chapters:

00:01:15 Citoplus The Journey and Solution

00:19:45 Graham's Backstory and Career in Banking

00:25:20 Why Startups and Banks are so different

00:39:00 Big News from Citoplus

Links & Resources:

Subscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/

2024 Singapore Fintech Festival Highlights with Kristofer Rogers Ep 199

In this special episode of Fintech Chatter, host Dexter Cousins and guest Kristofer Rogers of Volt.io review the Singapore Fintech Festival 2024, highlighting its scale, the quality of discussions, and the global interest in fintech.

They explore themes of financial health, geopolitical impacts, interoperability, the future of embedded finance and the need for collaboration in the fintech ecosystem.

In this conversation, Kristofer Rogers and Dexter discuss the evolving landscape of FinTech, focusing on the implications of disruption, the changing nature of leadership in Fintech, and the critical importance of talent.

At Singapore Fintech Festival the access to industry leaders is unparalleled. Kristofer and Dexter discuss the significance of Fintech community events and Australia's position in the global FinTech arena.

The discussion highlights the challenges and opportunities facing Australia, the need for a long-term vision, and an optimistic outlook for the future of FinTech.

Highlights from Singapore Fintech Festival 2024

  1. The Singapore Fintech Festival 2024 had 65,000 delegates.
  2. 3400 policy makers and even royalty in attended the event.
  3. 665 central banks, regulatory authorities and government organisations were represented.
  4. 5 zones for Talent, Tech, ESG, Regulation and Founders. 
  5. Financial health is a more pressing issue than financial inclusion.
  6. Interoperability is becoming more important than innovation in fintech.
  7. Africa presents unique opportunities for fintech.
  8. Collaboration among fintechs and banks is essential for success.
  9. Embedded finance is maturing, but challenges remain.
  10. The festival highlighted the importance of genuine business connections.
  11. Talent is a critical focus area that is often overlooked in discussions.
  12. Accessibility of industry leaders fosters networking and collaboration.
  13. A long-term vision is necessary for Australia to establish its identity in FinTech.
  14. Optimism exists for the future of FinTech in Australia, with potential growth opportunities.
  15. Global trade and currency are poised for significant changes in the coming years.
  16. The FinTech landscape is evolving, and businesses must adapt to stay relevant.

Chapters

00:00 Overview of the Singapore Fintech Festival
06:04 Global Perspectives on Fintech
12:01 Interoperability vs. Innovation in Fintech
18:00 Collaboration in the Fintech Ecosystem
27:46 The Implications of Global Disruption
33:21 Accessibility and Networking in FinTech
40:05 Challenges and Opportunities for Australia
45:55 Optimism for the Future of FinTech


John Crutchely & Dave Malcolm - Mist Ep 193

In episode 193, Dexter Cousins sits down with Co-Founders John Crutchley and Dave Malcolm, the brains behind Mist, an innovative solution helping students organise their new life in Australia. It doesn’t sound glamorous, but it is an untapped market ripe for digital innovation.

Dave and John share their vision for what promises to be a unique Fintech scaleup. Mist stands out as an ambitious concept. Where many Fintech’s have essentially created a business that could easily be a feature in an app, Mist is an app that makes Fintech a feature of their design.

Dave and John share their Mist journey so far and how their contrasting startup experiences at MarleySpoon and Volt Bank are helping them navigate the pitfalls of a Fintech startup.

Key Take Aways


About Our Guests:


John Crutchley

John gained extensive experience in various leadership roles in the Banking sector before founding Mist. He specialised in migration and international banking for ANZ and Volt Bank, where he was specifically hired as Head of International Banking to lead their go-to-market strategy in the international student market.

Dave Malcolm
A passionate C-Level executive and entrepreneur with a proven track record of founding, building, and scaling digital ventures across web2 and web3 in Australia.
He pinpoints the co-founding of Marley Spoon & Dinnerly in 2015 as his career highlight, which went on to be listed on the ASX in 2018 (ASX: MMM).


Show Notes:


Links & Resources:


Subscribe & Review:
If you enjoyed this episode, please subscribe and leave us a review on [Apple Podcasts/Spotify/Your Preferred Platform]. Your feedback helps us bring more engaging content and insightfu

Send us a text

Subscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/
Connect on Linkedin: https://bit.ly/3DsCJBp

PropHero - Pablo Gil Brusola Ep 189

In episode 189 of Fintech Chatter Dexter Cousins is joined by Pablo Gil Brusola, CEO of PropHero. 

About PropHero

PropHero, founded in July 2021, is Australia’s leading PropTech platform redefining property investment through cutting-edge data & AI technologies. The platform empowers over 1000 clients worldwide to craft high-return, low-risk property portfolios.

PropHero simplifies the entire investment journey by connecting clients with trusted partners and handling everything from market research to property management. As we fast forward to today, the PropHero team has grown to over 100 dedicated members and expanded to property markets in Sydney, Spain, Bali, and Ireland.

Prophero has sought minimal investment from Jelix and Afterwork ventures as it continues its global expansion.

About This Episode

Pablo dials in from Barcelona to share his secrets on building a global Fintech/Proptech.

Dexter goes in depth with Pablo to understand how he, and his co-founder Mikael Roger, have built a global business with over 100 people across Australia, Spain, Bali and Ireland.

Dexter digs deeper to understand Pablo’s values, principles and motivations that drive him towards success.

Tune in as we discuss:

About Pablo Gil Brusola 

As a native Spaniard Pablo moved to Australia to study in 2009. He instantly fell in love with the country and decided he had to come back. Starting his career in a Big 4 consulting firm, he quickly realised he was an entrepreneur and started his first company Growpro. After a successful exit, Pablo teamed up with a friend and fellow co-founder Mikael Roger to launch PropHero.

Find out more www.prophero.com.au

Erica Xie - Tanggram

Erica Xie joins Dexter Cousins to chat about Tanggram, a smart wealth-creating App that  integrates investment with shopping rewards.

Congratulations to Erica who has just been announced as Emerging Fintech Leader of the Year at the 2024 Finnies Awards.

About Tanggram

Co-founded with CEO Nick Tang in 2017, Tanggram is unique in that it serves a massively underserved segment of Australia's community, Asian immigrants.

The app provides a seamless wealth building journey to well-educated, young people who have stable income streams and financial goals.

Dexter spoke to Erica just days before she was awarded Emerging Fintech Leader of the Year at the prestigious Finnies Awards.

Erica shares her journey as COO from starting out as a financial advisor with Nick, to building a Fintech Platform. We also cover:

Erica also shares news of the upcoming launch of their superannuation product.

https://www.tanggram.com/more-super

About Erica Xie

Erica is a results-oriented leader with extensive experience in business management and operations, particularly in startups and the Fintech industry. As the Co-founder of Tanggram, Erica has played a key role in building a cohesive and goal-oriented team, and has contributed to the successful partnerships and market position of the business. 

Erica was honored as the "Emerging Fintech Leader of the Year" at Fintech Australia's Finnies Awards and "Young Leader of the Year" at the Women in Finance 2022. Erica has also been nominated for the "Female Fintech Leader of the Year" in both the 2023 and 2024 Fintech Australia Finnies Awards.

https://www.tanggram.com/

Andrew Ward - Liquidise

Liquidise - Solving the Equity Problem for Startups and Private Companies

In episode 185 of Fintech Chatter Dexter Cousins is joined by Andrew Ward, CEO and Founder of Liquidise.


Hi, Dexter here with another great episode with another great Aussie Fintech founder. This week I chat with Andrew Ward about the launch of his latest venture, Liquidise. I'm excited to bring you this chat as Andrew has developed a solution that almost all of our listeners will benefit from!

And as this isn't Andrew's first Rodeo, he shares some honest and candid advice for founders earlier in the journey.

Key Learning from this Interview

Every episode I take a key learning from my guest. And it helps me create a profile of founders, with qualities they all share.

What stands out to me in this interview with Andrew is the moment he decides to launch Selfwealth (his first ever startup. Andrew explains how he was working at CBA at the time when he rather cheekily organised a meeting with a potential client, only he decided to pitch his start up idea NOT CBA's services.

The worries Andrew had of this move backfired were quickly replaced with worries of how he was going to tell his wife. The person he pitched to loved the idea but insisted Andrew had to quit his job in two weeks. Andrew and his wife went on to make SelfWealth the 3rd largest retail trading platform in Australia and listing on the ASX.

Look, if you had one shot or one opportunity
To seize everything you ever wanted in one moment
Would you capture it or just let it slip?

Eminem

What strikes me about this story is every founder has a moment in their life - like the Eminem song 'Lose Yourself' you've got one shot, one moment and your life changes forever once you make that choice.

For some founders it may be a life event, a birth, marriage, health scare, job loss that acts as that moment. For others (like myself) it was not being able to live with themselves if they didn't follow their dreams. And for others like Andrew it may be a golden opportunity, a chance meeting or encounter.

Whatever that moment is every startup begins with that choice, that decision. It's one of the most powerful aspects of business/venture building that goes overlooked. We tend to focus on the problem we are trying to solve as the genesis of a business, rather than the emotions that are driving us to risk everything in search of a dream or vision.

About Liquidise


Recorded in the week Liquidise launched into the Aussie market, Andrew shares how he is unlocking private equity for company owners, investors and employees. 

Liquidise is a unique platform, giving shareholders and investors access to guaranteed cash and equity with instant cash settlements.

With Liquidise, company owners retain complete control over their cap table and can reward employees meaningfully. Investors get access to pre-vetted unlisted company opportunities, with direct ownership on the Liquidise share registry.

Using blockchain technology, Liquidise is revolutionising the way founders and private companies can grow their companies, attract the best talent and keep control of their business.

About Andrew Ward

The inspiration for Liquidise came from Andrew's own experience of launching, growing and listing SelfWealth

His shareholders, like those in all unlisted companies, had to wait for either a public listing, company sale or change of control, or transact at a buyer’s set price – if a buyer could be found. 

These options for private shareholders can be expensive and value destroying. In founding Liquidise, Andrew and his team are intent on solving this problem to unlock the value in private companies.

Find out more - https://liquidise.com/

Or watch Andrew tell you all about Liquidise in this promo video - https://youtu.be/QbqOklgComM?si=PWZZ4t2oj_88TxCX

Fintech In The Nordics - Pål Krogdahl

In episode 182 of Fintech Chatter Podcast Dexter Cousins is joined by Pål Krogdahl, Director of Advisory at Samlink and co-host of Fintech Daydreaming Podcast.

In this episode, Dexter chats with Pål Krogdahl about the Fintech scene in the Nordics. They talk through Navigating the Transformative Trends in Banking, a report highlighting the latest customer trends and research based on 40-plus banks, revealing the key themes and areas for innovation.

Covering everything from AI to Open Banking, Banking as a Service to Embedded Finance, and everything in between the research reveals where customers are shifting their focus and expectations from their bank.

Pål also shares some key findings on the major issues keeping banking execs awake at night, giving some clear indications on where the next wave of Fintech entrepreneurs should focus their energy.

The Nordics is the birthplace of Fintech OG's like Klarna and Tink. It is a region with a rich history of innovation and Pål gives a rundown on the Fintech scene in his native Finland. There are some startling similarities to the Fintech scene down under and lessons can be learned from our European cousins.

You can follow Pål on LinkedIn  - https://www.linkedin.com/in/krogdahl/

Download the report - https://samlink.fi/news/the-samlink-equation-2024-navigating-the-transformative-trends-in-banking/

Listen to Fintech Daydreaming - https://fintechdaydreaming.com/

Stake's Co-Founders on Raising $93.5M and Scaling Globally

Stake Co-Founders Matt Leibowitz and Dan Silver join Dexter Cousins in episode 182 of Fintech Chatter Podcast.

How Stake Raised $93.5M With Tiger Global

In another one of our 'Origin Stories' Matt and Dan share their incredible journey from becoming friends to becoming business partners. Stake is one of Australia's most successful Fintech. They have raised US $93.5m to date with Tiger Global investing in their $50m Series A in March 2022.

Their international success and growth has led Matt and Dan to believe the opportunity ahead of them is much bigger than they first envisaged back in 2017 when they launched the business.

When Co-Founders Should Step Back From the CEO Role

Entrepreneurs are often known for their adaptability in driving scaleups, but many find it difficult adapting to someone else at the helm. For many scaleups, the CEO shuffle is a key part of long term success, but why?

Stake is the latest scaleup to appoint a new CEO,  Jon Howie, seeing Matt return to his roots in product and business strategy.

For many founders, the thought of letting go of their baby is unfathomable.

Dexter chats to Matt and Dan about their thinking in bringing in Jon and their appointment last year of Chair, Geoff Lloyd.

Tune in for an honest, thoughtful and candid discussion on life as co-founders and 'letting go of the baby' as we celebrate the first seven years of Stake.

Dan and Matt share lessons they've learned, the decisions they've made and the people they've brought on board as they Stake a market leading position in the next seven years.

Download the Stake App

Find out about Stake careers 

Chris Jewell - Zepto

In episode 181 of Fintech Chatter Podcast Dexter Cousins is joined by Chris Jewell, CEO and Co-Founder of Aussie payments Fintech, Zepto.

Making his Fintech Chatter debut, Chris shares the HUGE opportunity in the global payments landscape as the US and Europe embrace real-time account to account payments.

Chris shares his thoughts on this unique moment in Fintech history and how the Zepto product aims to be in the 'Top 1% of the Top 1%'

Tune in as Chris and Dexter discuss various topics including:

Make sure to follow us on your favourite podcast player and leave a review, it really helps us promote the show and profile more Aussie Fintech companies to a global audience.

About Zepto

Zepto is a real-time, account-to-account payments infrastructure innovator, and Fintech Organisation of the Year 2023. Zepto's API opens a unique set of access points to Australia's payments infrastructure. Businesses can take, make and manage payments in real-time — all the time — between bank accounts. Zepto is a faster, data-rich payments solution that can transform business processes, customer experience and costs.

About Chris Jewell

As CEO of Zepto, Chris focuses on overall operational efficiency, balancing the design and implementation of strategy, objectives and processes to ensure we deliver the best outcome for our clients.

https://www.linkedin.com/in/chris-jewell-013b3065/