Ep 33: Stuart Grover, Look Who’s Charging

In episode 33 of the FinTech Australia Podcast Dexter Cousins talks to Stuart Grover, CEO and Co-Founder of Look Who’s Charging.

A technologist and serial entrepreneur, LWC is the 12th company founded by Stuart and his first foray into the FinTech world. He also founded a 3D printing business that is tackling some of the huge challenges presented with COVID.

LWC is integrated with over 16 banks including all of the big 4 Australian banks. Launched in 2017, the business was acquired by Experian in 2019.

This is a fascinating chat with a true entrepreneur and innovator. Anyone with aspirations of bootstrapping a Fintech through to a successful exit should tune in!

Find out more – https://lookwhoscharging.com.au/

Connect with Stuart on LinkedIn – https://www.linkedin.com/in/stuartgrover

Stuart is also the Founder and CEO of 3D Printing Studios

Dexter Cousins on Fintech Insider podcast


The rise of Australian digital banking.

Our good friends at 11:FS kindly invited Dexter Cousins on Fintech Insider Podcast. We think it is a pretty special show , especially as the focus is on Australian Fintech.

Simon Taylor heads up a great panel of guests to talk all about digital banking in the Asia Pacific region. With a special focus on Australia, we take a look at how far the industry has come, competition from Australia’s ‘big four’ incumbents, and what the future holds for digital banks in the region.

Dexter is joined by fellow guests

  • Van Le – Co-Founder, Xinja Bank
  • Stuart Houston – Financial Services Industry Lead, Google Cloud

Launch of Fintech advisor service

Tier One People launch Fintech advisor service to give founders the support they need, when they need it most. 

Getting the wrong people on board can be fatal for any startup.

Access to the right people, investors and partners is the biggest challenge facing any founder.

And hiring is also the one challenge most founders are least equipped for. 

When we interviewed 300 plus founders, less than 1% have a background in HR, talent or recruitment.

And of the 300 plus Fintech we have assessed, fewer than 10% have any HR expertise in their business sub 30 people.

Yet over 90% of founders stated finding the right people was their number one challenge. And more than 50% said bad hiring decisions had set the business back.

Recruitment agencies aren’t set up for startups.

The traditional recruitment model is too expensive for startups. We’ve seen so many startups waste valuable capital on recruiter fees.

The results of using a recruiter are mostly underwhelming and we only ever advise clients to use specialist recruiters for specialist roles. We believe startups should do as much hiring as they can themselves.

Here’s the big problem though. Hiring is complex, yet most founders think it is easy, until it’s too late and they have made some really bad hiring decisions.

It only takes one bad hire to ruin the culture.

The reverse is also true. On rockstar hire can be the catalyst to hiring an all-star team, without getting a recruiter involved.

We believe the solution to helping founders scale doesn’t lie in us filling jobs, but in offering our support, expertise and guidance throughout the growth journey.

So, due to demand from the Fintech community we offer a far more affordable solution to using recruitment firms with the launch of our Advisory Service.

How much faster could you grow your business if you had access to the right people?

Tier One People’s Fintech advisor service gives founders the support they need, when they need it most. 

It’s been designed to help founders navigate the early stages of growth, from seed round to series B.

On an affordable monthly subscription model, founders get access to all of the experience and expertise we’ve built in helping FIntech scale effectively. 

Clients also get to tap into one of the most comprehensive networks in Fintech. We’ll connect you in to the right partners, advisors and investors.

Plus we’ll promote your business on the the FinTech Australia Podcast that is listened to by execs from banks, financial institutions and investors from Australia, UK, US and Asia.

One client recently saved $150,000 with just a 30-minute phone call!

Schedule an initial chat and find out how we can help you scale affordably.

Ep 32: Neal Cross, Picturewealth

In episode 32 of the Fintech Australia Podcast Dexter is joined by Neal Cross, CEO of Picturewealth.

PictureWealth helps you get your money matters optimised with the best singular picture of your wealth. Fast growing, profitable and now over $2bn of funds under advice. 

As well as being a Board Advisor to one of our favourite clients, Razer Fintech, Neal has the most incredible back story. His corporate career with Microsoft, Mastercard and Chief Innovation Officer with DBS Bank.

Leaving school with no degree, Neal began his career designing video games in the 80’s, then decided to become a Ninja, a real one!

In his spare time he builds aquariums, wildlife sanctuaries and hotels.

You are in for a real treat in this show.

Find out more – https://picturewealth.com/

Ep 31: Brett King, Moven

The God Father of Fintech, Brett King joins Dexter on the FinTech Australia Podcast to celebrate the 10th anniversary of Moven and with it the 10th birthday of the neo bank.

A Melbourne boy, Brett shares his unique story of how an Aussie came to build Moven, and launch the first in-app mobile bank account offered anywhere in the world!

Brett also shares his thoughts on the future of Fintech as we discuss his new book, The Rise of Technosocialism.

And he reveals his no1 career tip for people in banking and financial services.

Brett is an International Bestselling Author, a world- renowned futurist and media personality. America. Bank 4.0 remained a global bestseller in banking more than 12 months after release.

President Xi Jinping cited his book Augmented.  He even advised the Obama administration on Fintech!

Brett hosts the world’s #1 Fintech Podcast Breaking Banks (180 countries, 6.5 million listeners). 

This is a podcast episode of epic proportions. Enjoy!

Ep 30: Joanne Cooper, ID Exchange

In episode 30 Dexter is joined by Joanne Cooper, Founder and CEO of ID Exchange.

ID Exchange is an Identity Data Exchange, focused on Privacy Enhancing Technologies with Consent Management, Social Privacy Innovation and Digital Ethics. As Australia enters the open banking era, the work of ID Exchange is critical in ensuring Australians get the most from their data while protecting their privacy and human rights.

Partnering with Digi me from the UK, ID Exchange gives consumers the power to take control of their data with easy optin/out consent through the app.

Jo shares her unique journey which I’m sure would make a great Netflix series!